Gateway Aquatics

Aquatic Area Hours

Monday-Friday: 5:00 AM - 8:30 PM
Saturday: 7 AM - 4:30 PM
Sunday: 1 PM - 4:30 PM


Water Park Fountain Hours

Monday-Thursday: 1:00 PM - 3:45 PM & 7:00 PM - 8:00 PM

Friday: 1:00 PM - 3:45 PM & 5:30 PM - 8:00 PM
Saturday: 11:00 AM - 4:00 PM
Sunday: 1 PM - 4:00 PM


Please note, the aquatic area closes 30 minutes earlier than the rest of the facility. The Water Park features can be turned on during the posted hours or by request if there are no classes or lessons during that time.

The Gateway, Helen C. Hanes Aquatics Center, features a competition swimming pool, family Water Park, and whirlpool. We can accomidate lap swimmers, water exercise classes, kayaking, swim lessons, swim teams, and swim meets.

The 8-lane competition pool can provide both 25 yards or 25 meters competitions with a Colorado 6 Timing System, 8-line scoreboard, and starting blocks. Both the shallow and deep ends allow space for a number of water fitness classes.

The indoor Water Park is great to bring your families for birthday parties and other special events. Also, our instructional area for swim lessons is located in the adjoining pool.

If you have any questions about our aquatics facility or the programs we offer, please contact our Aquatics Director, Heather West, at 336.354.1589 ext. 307 or


Lap Swim Etiquette & Circle Swimming

To avoid conflict and make everyone's swimming experience more enjoyable, please adhere to the following 
Lane Designations
  • When the pool is busy, swim lanes will be shared.
  • Make note of lanes that contain fast, medium, and slow swimmers.
  • Lifeguards monitor the lanes and may alter the configuration at any time.
  • Select a lane compatible with your preferred swimming speed.
  • Lifeguards may assist you with selecting the appropriate lane or ask you to move if your speed is not similar to those in your lane.
Entering the water
  • Enter the water feet first from the shallow end.
  • It is the responsibility of the swimmer entering the water to make sure the lane is clear of any other swimmers.
  • If there are swimmers approaching the wall as you are preparing to enter,
  • wait until they have turned and started the next lap before entering the water so as not to interrupt their progress.
Circle Swimming
  • Swimmers are required to follow the circle swim pattern. The customary traffic pattern is to stay to the right; that is to swim in a counterclockwise circle in the lane (see diagram).
  • It is the responsibility of the swimmer entering the lane to be sure that all the other swimmers in that lane are aware of his/her presence and the necessary traffic pattern.
  • Always swim complete laps of the pool. Avoid stopping in the middle of the lane, this can interfere with the progress of other swimmers and cause collisions.
  • Stop only at the wall and once stopped, stay in the corner of the lane, preferably in the left hand corner (from the perspective of the approach to the wall). Other lap swimmers need space to turn, always leave the middle 1/3 of the wall clear for turning purposes.
  • Slower swimmers must yield to faster swimmers.
  • Be aware of your space in the lane and orientation of others. If you are approaching the wall and another lap swimmer is gaining on you and swimming at a faster rate than you are, pause at the wall to allow the faster swimmer(s) to pass you.
  • Be courteous of drafting. Provide adequate distance between you and the swimmer ahead of you.
  • Pass on the left hand side. If you are the slower swimmer and being overtaken at the turn, stop, and wait until the other swimmer has pushed off the wall.
  • A pass must be initiated in time to over-take the slower swimmer before the wall.
  • When using kick boards, please be aware of other swimmers in your lane and their needs to pass.
Circle Swim Diagram



   About Make a Splash

Make a Splash is the national child-focused water safety initiative of the USA Swimming Foundation, which aims to provide the opportunity for every child in America to learn to swim. Make a Splash partners with learn-to-swim providers and water safety advocates across the country to provide swimming lessons and educate children and their families on the importance of learning how to swim. The USA Swimming Foundation has invested millions of dollars to provide grants to qualified Local Partner learn-to-swim programs, to spread national awareness, and to bring together strategic partners to end drowning.  To date, nearly 2 million children have received the lifesaving gift of swim lessons through our Make a Splash Local Partner network, comprised of more than 600 qualified lesson providers across the nation. To learn more, visit